Privacy policy
Al Falah Optics LLC - Privacy Policy
At Al Falah Optics, we value your privacy. When you place an order, we collect necessary details such as your name, address, phone number, and email to process your purchase and provide support. We may also collect limited technical information (e.g., IP address, browser type) to improve your experience.
Your data will never be sold or rented. It may only be shared with trusted service providers (such as payment gateways and couriers) strictly for order fulfilment. Payments are securely processed through encrypted gateways, and card details are not stored beyond transaction completion.
With your consent, we may send you updates or promotional offers. You can opt out at any time by contacting us at info@alfalahoptics.com.
We may disclose information only if required by law or to enforce our Terms of Service.
We take reasonable precautions to protect your information against unauthorized access, misuse, or loss. By using our site, you confirm that you are of legal age or have appropriate consent.
This policy may be updated periodically, with changes effective immediately upon posting.
For questions or to update/remove your personal information, contact us at info@alfalahoptics.com
Payment & Transaction Policies
At Al Falah Optics, we follow all mandated policies as required by our payment gateway and banking partners.
Privacy Policy
- All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Website Policies and Terms
- The Website Policies and Terms & Conditions may be updated occasionally to meet requirements and standards. Customers are encouraged to check these sections frequently. Modifications will be effective from the day they are posted.
Items/Products/Services Pricing
- All product and service prices are clearly listed on our website and may be updated without prior notice.
Method of Payment, Card Types Accepted, and Currency
- We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency). Logos of accepted cards are displayed on our homepage and checkout page.
Delivery & Shipping Policy
- Al Falah Optics will NOT deal with or provide any products or services to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
Refund/Return Policy
- Refunds will be processed only through the Original Mode of Payment.
Cancellation & Replacement Policy
- Cancellation and replacement of orders are subject to our store’s policy and may vary depending on the product or service.
Merchant Information
Al Falah Optics LLC
Dubai, United Arab Emirates
Governing Law & Jurisdiction
- Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.